Terms & Conditions

These Terms and Conditions govern the lawn care, landscaping, and related services provided by Thomas Lawn & Landscaping (“we,” “us,” or “our”) to you, the customer. By requesting an estimate, scheduling service, or allowing us to perform work at your property, you agree to these terms.

We are a locally owned lawn care and landscaping business serving Paulding, Cobb, and Douglas Counties in Georgia.

By submitting your name, phone number, email address, or property details through our website form, or by calling or texting us, you give Thomas Lawn & Landscaping your express consent to contact you by phone call, text message (SMS), or email regarding your free estimate, scheduling, and the services you have requested.

You are not required to provide this consent as a condition of any purchase. If you would prefer we reach you only one way, just let us know. You may opt out of text messages at any time by replying STOP, and you may ask us to stop calling or emailing you at any time by phone or email.

Message and data rates may apply depending on your mobile carrier.

Estimates provided through our website, by phone, or on site are free of charge. Written or verbal quotes are based on the visible condition of the property and the scope of work discussed at the time of the estimate.

Quotes are valid for 30 days from the date issued. If the scope of work changes — for example, additional areas are added, or conditions we could not reasonably see at the time of the estimate (heavy overgrowth, excessive debris, or hidden obstacles) require materially more labor — we will let you know before proceeding and adjust the price accordingly.

We make every effort to service your property on the scheduled day. Lawn care is outdoor work, so rain, storms, saturated ground, and other unsafe conditions may require us to move your service to the next available day, typically within the same week. We will communicate any change as soon as we can.

For recurring service, your property keeps its place in the route and is serviced on the next scheduled visit.

To help us do a great job, we ask that you: unlock or open gates on the day of service; keep pets secured or indoors during the visit; remove or secure items left in the yard such as hoses, toys, tools, and decorations; and provide clear access to the areas to be serviced.

We are not able to accept responsibility for damage to items left in the work area that we could not reasonably see or avoid, including in-ground items such as invisible dog fences, buried wiring, irrigation heads, drain tiles, or shallow pipes, unless you have told us about them in advance.

We treat every property as if it were our own and carry appropriate insurance for our line of work. If we cause damage to your property during service, please notify us as soon as you notice it so we can make it right.

Our liability for any claim arising out of our services is limited to the amount you paid us for the service giving rise to the claim. We are not responsible for pre-existing conditions, natural plant failure, disease, drought or heat damage, damage from third parties, or issues arising from conditions we did not create and could not reasonably control.

We stand behind our work. If you are not satisfied with a completed visit, please contact us within 48 hours of the service so we can review and, where appropriate, return to correct the work at no additional charge.

Because lawns are living systems, results from treatments, seasonal cleanups, and one-time overgrowth cuts develop over subsequent weeks and cannot always be judged immediately on the day of service.

Payment is due upon completion of service unless other arrangements have been made in writing. For recurring maintenance plans, payment is due per service cycle as agreed in your plan.

Accounts that remain past due may be paused or cancelled, and a late fee may apply to balances more than 15 days past due. Returned payments may incur a returned payment fee.

You may skip, reschedule, or cancel a scheduled visit by contacting us at least 48 hours in advance. Recurring maintenance service may be cancelled at any time with notice before your next scheduled visit; amounts already paid for services not yet performed will be refunded or credited.

We may also discontinue service for reasons including non-payment, unsafe conditions, repeated access problems, or schedule changes on our end. We will always try to give you reasonable notice.

We may photograph work at your property before and after service. Photos are used for our records and quality control. Unless you ask us not to, we may feature photos of completed work in our portfolio, on our website, or on our social media without identifying you or your address. Tell us at any time if you would prefer we do not.

To the fullest extent permitted by law, Thomas Lawn & Landscaping shall not be liable for indirect, incidental, special, or consequential damages, including loss of use or value of landscaping or plant material, arising out of or relating to our services, even if advised of the possibility of such damages.

Nothing in these terms limits liability that cannot be limited under Georgia law.

We may update these Terms and Conditions from time to time. The current version is always posted on this page with its effective date. Continued use of our services after changes are posted means you accept the updated terms.

These terms are governed by the laws of the State of Georgia, without regard to conflict of law principles. Any dispute will be handled in the state or federal courts located in Georgia.

Questions about these terms? Call Josh at +1 404 203 7534 or email joshthomas9600@icloud.com. We are happy to walk through anything with you.